Free Shipping: All prepaid and COD orders within India qualify for free shipping.
- International Shipping: Shipping charges for international orders are calculated at the time of checkout.
- Processing Time: Orders are typically processed within 2/3 working days.
- Delivery Time: Domestic delivery takes 4/5 working days post-dispatch, while international delivery takes 8/ 9 working days post-dispatch.
- Damaged Items: If an item arrives damaged, Chollii will arrange a reverse pickup.
- Returns & Exchanges: Returns/exchanges are permissible within 48 hours of delivery for domestic orders. No returns/exchanges are allowed for international orders or made-to-order/customized products.